We believe that trust remains a jeweller's most valuable
asset. Consumer confidence is easier to lose than gain and most
jewellers know that building trust means fully disclosing key
product attributes to their customers.
Every piece of jewellery sold comes with an official receipt
and a guarantee card with an accurate description of the jewellery.
Our store guarantees that our jewellery sold are genuine and
of good quality.
The price on the price tag is quoted in Singapore dollars,
inclusive of GST. Additional charges, if any will be declared
to the customer and agreed upon
- before the finalization of
the sale and the totaling of the final price.
All discounted prices are clearly indicated and the selling
price prominently displayed.
Our store accepts all major credit cards, foreign currency
and Nets payment.
Cheques are acceptable, but jewellery will only be handed
over after the Bank has cleared the cheque.
For any claims due to defects, customer is advised to refer
to the guarantee card issued by our store.
For return items, please refer to our refund and exchange
If a deposit is placed for a purchase, the customer is required
to comply with the terms and conditions stipulated in the
Your transactions and particulars are recorded only for sale
purposes. Similarly, all the details shown in the GST claim
and survey forms are treated with the
- strictest confidence by our store.
- We conduct our business in compliance with the Sales of Goods
Act S14 (2), Consumer Protection (Fair Trading) Act and Lemon
All customers' complaints and feedback shall be attended to
immediately. All complaints shall be resolved within a maximum
of 21 days.